[Bug] Entry "Piwik\Plugins\MultiSites\Controller" cannot be resolved

[hyzteric]

What happened?

Since adding a new site, an error message shows every time when I click on "Tous les sites web" (all websites) on the top right corner of the dashboard.
Deleting the last added site did not change anythying.
I have 3 other Matomo server running with the same versions but no issues with them. The have only a few sites when the Matomo instance that has the issue has 400+ sites.

What should happen?

I should see the list of websites with stats

How can this be reproduced?

Click on "Tous les sites web" (all websites) on the top right corner of the dashboard.

Matomo version

5.2.0

PHP version

8.2.27

Server operating system

Rocky Linux 9.5

What browsers are you seeing the problem on?

Not applicable (e.g. an API call etc.)

Computer operating system

Windows 10

Relevant log output

[18-Dec-2024 14:21:14 UTC] [matomo.xxxxx.xx] Error in Matomo: Entry "Piwik\Plugins\MultiSites\Controller" cannot be resolved: Entry "Piwik\Plugins\FeatureFlags\FeatureFlagManager" cannot be resolved: Entry "Piwik\Log\Logger" cannot be resolved: Parameter $name of __construct() has no value defined or guessableFull definition:Object (    class = Piwik\Log\Logger    lazy = false    __construct(        $name = #UNDEFINED#        $handlers = (default value) array ()        $processors = (default value) array ()    ))Full definition:Object (    class = Piwik\Plugins\FeatureFlags\FeatureFlagManager    lazy = false    __construct(        $storages = get(featureflag.storages)        $logger = get(Piwik\Log\Logger)    ))Full definition:Object (    class = Piwik\Plugins\MultiSites\Controller    lazy = false    __construct(        $translator = get(Piwik\Translation\Translator)        $featureFlagManager = get(Piwik\Plugins\FeatureFlags\FeatureFlagManager)    ))

Validations

• Read our Contributing Guidelines.
• Follow our Security Policy.
• Check that there isn't already an issue that reports the same bug to avoid creating duplicates.
• The provided steps to reproduce is a minimal reproducible of the Bug.

[sgiehl]

Hez @hyzteric. Sorry to hear you have trouble with the update. As this seems not to have happened on other instances yet, its hard to identify a possible reason without further information.
Would you mind posting the results of a system check? Maybe that helps us to identify possible reasons.

[hyzteric]

Sure, you can find it here :
matomo_system_check.txt

[randy-innocraft]

Hi @hyzteric. Thank you for creating the issue and bringing this to our attention, that's very appreciated. We have reviewed and triaged the problem internally, and we have confirmed it is an issue. Our team will prioritise this, and we will update you on the progress here when we have an update to share. If you have any further information or questions, please feel free to add them here.

To workaround this issue, you can activate the Monolog plugin.

[hyzteric]

Workaround confirmed : I activated the Monolog plugin and the issue is gone. 😊
Thank you